ASSESSMENT REVIEW BOARD OFFICE IS CLOSED BUT WE ARE STILL ABLE TO ASSIST YOU

As The City responds to the COVID-19 pandemic, the Assessment Review Board is doing its part and although our physical office is now closed, there are other ways we can assist you.

Filing Complaints: It is not necessary to come to the ARB's office to file a complaint; there are many other ways we can assist you. We encourage you to file complaints online through ePortal and/or contact our office for staff members to assist you over the phone. Please note that the deadlines for filing a complaint still apply.

If you prefer to submit something to us by paper, we have a dropbox on the 1st floor of our building which you can access from 8:00am to 4:30pm. Please ensure your name, contact information and date deposited is included on your materials.

We apologize for any inconvenience and appreciate your cooperation as we work through this together.



Assessment Review Board (ARB)

The Calgary Assessment Review Board (ARB) is a quasi-judicial board established in accordance with the Municipal Government Act and The City of Calgary Bylaws 15M2018 and 44M2019. It is an impartial tribunal that hears formal complaints against the assessment of properties, businesses, local improvements, and brownfield property exemptions and deferrals, as determined by The City of Calgary.

The Board is independent from The City of Calgary Assessment Business Unit and is comprised of citizen members appointed by City Council. The ARB makes decisions in an impartial manner and applies the principles of natural justice and procedural fairness, which includes but is not limited to: the right to a public hearing; a duty to be fair; the right for all affected parties to be heard; the right to an adjournment if the ARB determines it is merited; and the right to legal counsel.

Important Dates

Thursday January 14, 2021:

Annual Property Assessment Notices are mailed

Tuesday March 23, 2021:

Final date for complaints on Annual Property Assessments to be received by the Assessment Review Board

Click on the steps in the interactive infographic to understand the complaint process

File a complaint File a Complaint Prepare and Submit Evidence Hearing Notification of Decision
The information contained herein is intended for information purposes only and should not be construed as legal advice.
For certainty, you should consult the Municipal Government Act and other related statutes and regulations.